File Upload and Retention Policy
Private uploads, accepted file types, prohibited files, access, retention, deletion, and incident handling.
Not effective for production commerce yet
This policy is published for operational review. Jivaro will activate and version it only after legal, tax, market, and launch approval.
Private uploads
Approved customer files are uploaded through short-lived authorizations into private storage. Do not upload passwords, private keys, payment-card data, malware, or material outside the accepted project scope.
File controls
Jivaro limits file extensions, sizes, counts, and aggregate request size. Executable and script files may be blocked. Acceptance of an upload does not mean the file has been approved for use.
Access
Files are available only to authorized administrators and assigned specialists with a project need. Final deliveries are stored separately from customer uploads.
Retention and deletion
Active project files are retained while needed for delivery, revision, dispute handling, and legal obligations. After completion or cancellation, private files are scheduled for deletion according to the configured retention period. Minimal transaction and audit records may be retained longer when required.
Customer copies
Customers should keep their own originals and final files. Jivaro’s service storage is not a permanent backup service.
Questions
Contact Jivaro before purchasing or accepting a quote when a policy term is unclear or a receiving institution has a specific requirement.